Do you have questions? Here we provide answers to some common questions. If you can't find the information you need, don't hesitate to contact us.
Frequently asked questions
General
Check-in is from 3:00 pm and check-out is until 12:00 pm . Are you arriving earlier or later? Let us know and we'll do our best to help you.
Yes. Capacity per room: 2 guests in Standard/Village and up to 4 in Deluxe Double / 2-Bedroom Suite categories.
Yes, free parking is available at the lodge, subject to availability. We recommend arriving by car.
Yes, complimentary Wi-Fi is available in rooms and common areas.
We're 25 minutes from Downtown Ensenada, 1 hour 30 minutes from Tijuana, and about 2 hours 30 minutes from San Diego (depending on intersection and traffic). When you book, we'll share the route with you on Maps.
Yes. Please send us your tax information within 24 hours of payment.
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